Customer service

Improve Your Customer Experience with Our Powerful Solutions

Let Akuarela transform how you interact with your customers and unlock the true potential of your business.
CustomerAssistant2

Improve the way you bond with your clients

Automated Consultations

Automatically answer any consultation your clients do through any of our various supported channels

Discover the product

Our automated chatbot contains all the information about your products or services, allowing it to display all your catalog

24/7 Channel availabity

A tireless assistant available 24 hours a day, 7 days a week, that can interact with your audience via text or voice messages.

Data Analytics

Keep up to date with the latest information about your clients and give them what they are looking for

Chat assistant

A tireless and versatile, AI-powered assistant available 24 hours a day, 7 days a week, that can hold conversations with your audience via text or voice messages, so you can deliver all the information or assistance your clients need, providing a more interactive experience than a static FAQ section.

Guiding your customers through your online store displaying your products or services. Aiding your users through tasks such as booking appointments, placing orders, saving them time with a one in all social media self managed store.

Features

AutomatedMessenger
Available Channels

Features

Customer Information Management

Centralized Customer Database: Consolidate all your customer data, including contact details (phone numbers, addresses, social media handles), purchase history, past interactions (emails, calls, support tickets), and preferences into a single platform.

We help you select the best channels to interact with your customers, based on specific criteria like demographics, purchase behaviour or interests tailoring the communications  and marketing efforts for a maximum impact.

WeeklyReportOne
Features

Reporting and Analytics​

Crystal-Clear Visibility: Track key metrics like customer acquisition cost, sales pipeline performance, customer satisfaction, and marketing campaign effectiveness – all in one place, every single week.

Predict & Conquer: Go beyond just data. Our interactive dashboards uncover hidden trends and customer behaviour patterns. Anticipate future needs, proactively address challenges, and seize opportunities before your competitors.

Data-Driven Decisions, Real Results: Stop guessing and make informed decisions that optimize marketing, refine customer service, and ultimately drive explosive business growth.

Reach us on WhatsApp
1